Privacy Policy

Privacy Policy – Maple and Home

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mapleandhome.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies

Here is a list of cookies we use so you can decide whether to allow them:

  • _session_id: Unique token, session-based, allows Shopify to store information about your session (referrer, landing page, etc.)

  • _shopify_visit: No data held, persistent for 30 minutes from the last visit, used by Shopify’s internal stats tracker

  • _shopify_uniq: No data held, expires at midnight (visitor’s local time) of the next day, counts visits per customer

  • cart: Unique token, persistent for 2 weeks, stores cart contents

  • _secure_session_id: Unique token, session-based

  • storefront_digest: Unique token, indefinite if the store has a password, used to verify visitor access

We also use:

  • Log files, which track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps

  • Web beacons, tags, and pixels, which are electronic files used to record browsing information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (credit card numbers, PIX, invoice data)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information to:

  • Fulfill any orders placed through the Site (including processing your payment, arranging shipping, and sending invoices and confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with relevant information or advertising based on your preferences (if applicable)

We use the Device Information to:

  • Help identify potential risks and fraud (especially your IP address)

  • Improve and optimize our Site (e.g., through analytics on browsing behavior and evaluating the success of marketing campaigns)

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your information as described above.
For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy

  • We use Google Analytics to understand how customers use the Site. Read more at: Google Privacy Policy
    You can opt-out of Google Analytics here: Google Opt-Out

We may also share your Personal Information to comply with laws and regulations, respond to subpoenas or legal requests, or protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Learn more about targeted advertising here:
Network Advertising Initiative – How It Works

You can opt out via the following platforms:

Or use the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we retain your Order Information unless and until you ask us to delete it.

CHANGES

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

CONTACT US

To learn more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
📧 support@mapleandhome.com
🕙 Customer Service Hours: Monday to Friday, 10 AM – 6 PM